Terms of Service
Effective Date: January 1, 2025
Welcome to LifeAllCare. These Terms of Service govern your use of our website and services at LifeAllCare.com. By accessing or using our offerings, you agree to these terms.
1. Services Overview
LifeAllCare provides complete insurance solutions for seniors, including tailored planning services, digital courses, and curated product offerings.
1.1 Insurance Consultation Services
We offer personalized service planning sessions delivered by our expert team at Paradeplatz 8, 8001 Zurich, Switzerland.
1.2 Information Products
Our digital courses and guides designed to help seniors navigate coverage options are delivered via our online platform.
1.3 Physical Goods
We supply printed reference materials and supplemental wellness items shipped to your address.
2. Payment Terms
All fees are due upon registration or order. Payment options are listed at checkout.
3. Refund Policy
3.1 General Refund
If you are not fully satisfied, you may request a full refund within 30 days of purchase for information products or goods. Refunds will be processed using the original payment method. Processing may take up to 14 business days.
3.2 Service Refund and Rescheduling
Personalized planning sessions have a 48-hour cancellation window for a full refund or rescheduling. Requests must be submitted via our Contact Form. We will confirm any schedule change at no extra charge.
3.3 No-Refund Services
Certain custom service projects require immediate allocation of expert resources and are non-refundable. This includes bespoke senior care plan creation beyond standard offerings. We ensure details and terms are clear before purchase.
4. Transfers
You may transfer a booked service session to another date if the request is received at least 48 hours before the scheduled time. Transfers are subject to availability.
5. Contact Information
Address: Paradeplatz 8, 8001 Zurich, Switzerland
Phone: +41769862653
Business ID: CHE-406.928.593
6. Governing Law
These Terms are governed by the laws of Switzerland.